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Lone Worker Safety Training

Lone Working - Working Alone in Safety

A very well presented and appropriate classThis is a one day training seminar, specifically tailored for the Lone Worker. Whether lone working in the office/company premises, lone working off site in an industrial setting, lone working in a care or residential environment, going into peoples homes alone in a housing or social care situation, or any time a staff member has to lone work outside of the office and/or outside of office hours, this is the ideal Lone Worker Training Seminar.
The incidence of verbal and physical attacks continue to rise (Unison 2013), and lone workers have a requirement to understand the dynamics involved, how to identify the considerable risks, and how to mitigate these risks by adapting behaviour.
The Lone Worker training seminar is designed to equip lone workers to recognise the indicators of aggression, how to deflect the focus of aggression, how to deal with an aggressive client, how to gain the confidence of the aggressor, how the use of drugs and alcohol may effect the behaviour of the aggressor, and what rights and responsibilities are required by both parties under the law.
This type of training is required even where monitored lone worker protection devices are provided, in order to ensure that Lone Workers do not put themselves at risk. The provision of such devices is no protection, under the law, if the individuals are not trained in Lone Worker safety.

The Seminar

Quote: Trainer very skilled and empoweringThe Lone Working seminar is classroom based and optionally may include significant physical intervention training, which requires working in a group, and one to one. Presentation software is utilised, learning outcomes, notes and resources are provided for future reference.
Lone Workers are requested to complete a feedback form on completion of the seminar, in order that we can report to the client how relevant the participants found the training, and links in to our continuous improvement program dedicated to improving our Lone Working seminars and workshops. Role-play is utilised, in order to provide a realistic situation for Lone Workers to deal with, and to ensure that each of the scenarios are practiced in a simulated conflict which has immediate practical benefits to the participants.
Before this I was completely unaware of my body language and positioningThere are sections dedicated to Lone Working in general, and for instance; recognising and mitigating risk, safety whilst travelling, and how to escape should an incident occur further information on content can be found in the sidebar. Additional modules are available which provide strategies covering lone working specifically with Mental Health Suffers, Drugs/Alcohol Abusers, those with Leaning Difficulties, Dementia Sufferers, the Homeless, Former Prison Inmates, and how these scenarios may impact client conduct.
The Lone Working seminar is available with or without physical intervention training (Breakaway/Disengagement), as required, in order to fit in with the Risk Management Policy of the client. Top Up Lone Worker, every 3 years are half day seminars and form part of the Lone Worker Course of Training, and are recommended as part of the Lone Workers Continual Personal Development (CPD).

Standard Training

Seminars are standardised to each type of Lone Worker profile, for instance the risks encountered by a Lone Worker in the Housing Sector a tenant will be different from a Lone Worker in Food Safety dealing with management and staff of a restaurant. Standard Lone Worker Training is an efficient and cost effective way of managing the training and risk management of staff. All Standard Training Seminars are eligible for CPD.

Bespoke Training

Seminars are assembled from standardised modules, specifically for each client, and for each staff profile and job description. This allows each Bespoke Lone Worker Training Seminar to be eligible for CPD. Each seminar is designed ensure that all eventualities are covered, and that the training is a good fit for your organisation.


The UK Government Health & Safety Executive (HSE) defines a Lone Worker as:

Someone who works by themselves without close or direct supervision.

Lone Workers include

For more information, or to book a Lone Worker Training Seminar, please contact us on 01279 419427, or email from our contact page.


Lone Workers can be vulnerable - Lone Working Training can helpLone Worker Seminar

Professional Training
Best Practise
Legal Issues
Risk Reduction
Deal With Conflict
Safeguarding Clients
Safeguarding Staff
Supporting Management
Cost Effectiv
Includes the following modules:

Public Transport; Taxi's;

How to prepare and deal with aggressive behaviour;
Evasion, prevention and avoidance;
Escape strategies;

Identifying risky behaviour;
Understanding Aggression:
Identifying the signs of aggression;
Triggers to aggression;
How to deal with the aggressor;
Personal Space;

Aggressive and violent behaviour; Using language and NLP;

Body Language;
Adopting a confident attitude;

Dangerous Situations;

What to look out for when lone working; Working Alone;
How to deal with situations that arise outside of the office;
Dealing with people in their own homes
(if appropriate)

Your rights;
What constitutes acceptable Self Defence actions;
What you can do
legally to ensure that you are safe;

Duty of Care;
How to defend yourself; How to deal with a physical assault.

Trainer Qualifications