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Personal Safety in Transport

The seminar is designed to equip those in the transport industry, especially drivers,  to recognise the inherent dangers that exsist in this vital industry.  Managers and Operators are also encouraged to attend, allowing a full understanding of the risks that drivers face.  Whether working alone, or with a mate, the course will provide all attendees with an understanding of the risks, and allow these to be minimised through modifying behaviour.

Presentation software is used, in addition to a number of text based questionnaires, and notes are provided for future reference. Attendees are requested to complete a feedback form on completion of the course, in order that we can continue to improve our workshops and courses.  Role play is utilised extensively, on order to provide a realistic situation for each member of staff to deal with, and to ensure that each of the theoretical scenarios are practiced in a simulated situation has a immediate practical benefits to the participants.

There are a number of specific optional additional modules developed specifically for particular roles within the transport industry, these are role specific, and are provided depending on the type of transport provided.  These include:

Dealing with High Value Cargo

Home Deliveries

Medical Home Deliveries

Vehicle Hijacking and Robbery

Taxi and Minicab Drivers

PSV Drivers

Dealing with Money

Public Transport - Dealing with the General Public

 

Clients

Includes the following modules:

The Risks Faced within the Transport Arena

What Triggers Aggressive Behaviour

Indicators of Aggression and Stress

The Language of Aggression

Body Language & Personal Space

Confrontation Management

Tactics for Dealing with Aggressive Behaviour

Road Rage and How to Respond

Diversion and Deflection of Aggressive Focus

Gaining and Maintaining Respect

Defending Yourself and how the Law applies

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