Charity and Trust Personal Safety Training
Care Home & Warden Assisted Living
A recent survey show that among 747 people living independently, who were placed in care facilities, 42 were involved in 79 different incidents in which the police were called to assist with attacks on staff. Attacks have been documented by residents and visitors, and the seminar is designed to deal with all aspects of confrontational and aggressive behaviours.
Drugs and dementia can affect the behaviour of residents, and . By learning the signs of aggression, this can often be pre-empted, saving staff, residents and clients from trauma.
Direct Public Interface
All Trust workers with a direct interface with the public are at risk. Almost 2 in 5 workers (38% according to Unison), interviewed in a nationwide study, had experienced verbal abuse in the past 12 months; more than 10% of workers had experienced physical abuse.
Personal Safety Training can assist in giving staff the tools to pick up on the signs and signals that may lead to violent behaviour, and strategies to ensure that they act swiftly to ensure their own safety.
Education
Private, Trust Status and Academy school staff have suffered abusive and violent behaviour. One third of all teachers in the UK have faced physical aggression from pupils, a survey for the Association of Teachers and Lecturers suggests. Verbal insults and threats had been experienced by 61% of teachers and 34% had been subjected to physical aggression.
Staff learn how to predict the possibility of violence, take preventative measures and deal with a violent incident on this seminar specifically designed to ensure that staff are equipped with the necessary tools, and can respond appropriately. Physical Intervention techniques, that are optional on this seminar, are designed to be non-invasive and fast and easy to learn and deploy, bearing in mind the duty of care and the fact that staff may be required to work with the offenders in the future.
Groups and Organisations
Community Centres have been the site of numerous acts of aggression. According to the UK Government, workers in this sector are at a significantly increased risk of violent and abusive behaviour.
Personal Safety Training provide a specific seminar enabling Community Centre staff to respond to difficult situations with a greater degree of confidence and expertise. There are many situations in which Community Centre staff may have to deal with difficult members of the public - this Seminar will give staff the tools they need to handle confrontation.
Personal Safety for Groups and Community Facilities Management
Health Workers
Health Workers are not exempt from violence in the workplace. Over 50% of Social Workers have been subjected to violence in the course of their work. Social workers working with the mentally ill, those with dementia, drug and alcohol issues and children were most at risk. (Also see Nursing & Midwifery).
Personal Safety Training have provided specialist training to a number of Health Trusts, and local GP consortia. Staff have benefitted from training to deal with difficult situations and Breakaway Training in order to deal with any persons who might physically assault staff.
Housing Trusts & Associations
Housing Charity staff are vulnerable to many kinds of assault, in particular when visiting people in their homes, flats or rooms in a multi-use facility. Personal Safety Training can provide staff with the knowledge to predict when difficulties may occur, and strategies, including withdrawal tactics, and if required Breakaway Techniques should a physical attack occur. Whether working with young disadvantaged people, those who have suffered abuse, those who have learning difficulties or those who have been forced to take refuge, these seminars can assist and protect staff in difficult and challenging circumstances.
Housing Associations and Trusts
Leisure Facilities
Private health club membership in the UK is around 3.38 million while public leisure centre membership came to 2.46 million, making a total of 5.8 million members. Reported incidents involving violence, abuse and threatening behaviour has been rising steadily. Leisure service workers have a high risk of assault with over 99,000 documented cases in 2005.
All staff who interact with the public should understand how to mitigate the risks of assault, how to deal with challenging and difficult behaviour and what to do if a situation becomes physically aggressive.
The seminar is designed to give Leisure Industry staff the skills and tools to deal with challenging situations that occur in the Leisure sector.
Lone Workers
Whether working in the community, completing home visits, working alone in an uncontrolled environment or visiting remote sites, staff can be vulnerable when working on their own outside of the office.
Personal Safety Training provide seminars dealing with the risks of working alone in all areas of employment, and specific advice is given on risk assessment, risk mitigation, and getting into and maintaining good habits. Utilising simple tools and effective strategies to ensure individuals work and travel safe, and escape and extrication strategies should the worst happen. This seminar is among the most popular after our Personal Safety and Breakaway training seminars.
Nursing and Midwifery
The Royal College of Nursing (RCN) states that one third of community nurses working alone have been assaulted or harassed in the last two years. This applies to both the NHS and the Private Sector.
Nurses have to deal with people under the influence of drugs and alcohol, as well as those with mental health issues, Personal Safety Training can reduce the incidence of violent behaviour.
Nurses deal with patients and visitors in stressful situations, with emotions often running high, and in many cases where protagonist may be in the same treatment room.
Schools
Linking with Citizenship and Personal Development & Wellbeing courses, Personal Safety Training for Students is a short seminar specifically designed with secondary school year 10/11, college and university students in mind.
The course covers a diverse range of Personal Safety advice and contains specific modules covering personal safety on transport, going out, assertiveness and aggression and breakaway techniques. Skills are quickly absorbed and are designed for use in any situation where there is confrontation.
Social Workers
Many Social Workers are involved in home visits. This seminar is appropriate to all those in the Social Work arena and is also recommended for Meals On Wheels Personnel, Personal Care staff, Doctors, Nurses, Community Care staff, and Medical Home Delivery workers.
Personal Safety Training.com have provided training to National Government Departments and many Local Authorities, equipping staff with additional tools.
Transport Industry
From Minicab & Taxi Drivers to Delivery Drivers, from Bus Coach & Train staff to Truck & Van Drivers, all have been involved in violent incidents varying from minor incidents to Road Rage, Assault and Robbery.
The carriage of High Value items and / carrying cash can be a temptation for the thief. It should be bourne in mind that criminals will do whatever is necessary to remain free and will assault anyone who gets in the way. Learn strategies for remaining safe in these circumstances.
Many companies provide Personal Safety training for drivers, as this increases awareness, reduces the the incidence of attacks and increases productivity.