Personal Safety in Transport

Protecting the Workers at the Interface

The seminar is designed to equip those in the transport industry, especially drivers, to recognise the inherent dangers that exist in this vital industry. Managers and Operators are also encouraged to attend, allowing a full understanding of the risks that drivers face. Whether working alone, or with a mate, the course will provide all attendees with an understanding of the risks, and allow these to be minimised through modifying behaviour.

Presentation software is used, in addition to a number of text-based questionnaires, and notes are provided for future reference. Attendees are requested to complete a feedback form on completion of the course, in order that we can continue to improve our workshops and courses. Role-play is utilised extensively, on order to provide a realistic situation for each member of staff to deal with, and to ensure that each of the theoretical scenarios are practiced in a simulated situation has a immediate practical benefits to the participants.

Includes the following modules:

The Risks Faced within the
Transport Arena
What Triggers Aggressive
Behaviour
Indicators of Aggression
The Language of Aggression
Body Language and
Personal Space
Confrontation Management
Tactics for Dealing with
Aggressive Behaviour
Road Rage and How
to Respond
Diversion and Deflection of
Aggressive Focus
Gaining and Maintaining
Respect
Defending Yourself and
How the Law applies
Robbery and How
to Respond

In Brighton, PSV drivers have benefitted from Personal Safety training, where violent incidents and assaults on drivers have been reduced by 40%. One major courier company has seen a reduction of 30% in driver related assaults and a 12% reduction in robbery and theft.

There are a number of specific optional additional modules developed specifically for particular roles within the transport industry, these are role specific, and are provided depending on the type of transport provided.

Specialist Transport Modules

These include:

Dealing with High Value Cargo
Home Deliveries
Medical & Medical Home Deliveries
Vehicle Hijacking and Robbery
Taxi and Minicab Drivers
PSV Drivers
Dealing with Money
Public Transport - Dealing with the General Public

A Certificate of Attendance is presented to all participants, and attendees are requested to complete a feedback form on completion of the course, in order that we can continue to improve our workshops and courses.

For more information, or to book a Personal Safety Training Seminar, please contact us on 01279 419427, or email from our contact page.