Health Workers

The Caring Profession

This is a one day workshop / seminar, specifically tailored to those working in Community Health,whether working in a Health Centre, the community where the position takes them into peoples homes. The incidence of verbal and physical attacks is rising (Unison 2008 report), and staff have a need to understand the dynamics involved and how to deal with a deteriorating situation. The seminar is designed to equip health workers staff to recognise the indicators of aggression, how to deflect the focus of aggression, how to deal with an aggressive client/patient, how to gain the confidence of the aggressor, how the use of drugs may effect the behaviour of the aggressor, and what rights and responsibilities are required by both parties under the law.

The Seminar

This seminar is appropriate to all those in the Nursing Profession and Midwifery, Care staff, Doctors, Community Care staff, and Medical Workers, in both the NHS and the Private Sector.

The seminar is designed to give staff the knowledge, ability and techniques to deal with confrontations, difficult clients, potentially violent encounters and physical intervention, should the situation deteriorate to violence.

Prevention and Avoidance are the main tenets of the course, following on with what to do should the situation get out of control.

Role Play workshops are designed to simulate the likely scenarios that the participant might experience.

A Certificate of Attendance is presented to all participants, and attendees are requested to complete a feedback form on completion of the course, in order that we can continue to improve our workshops and courses.

For more information, or to book a Personal Safety Training Seminar, please contact us on 01279 419427, or email from our contact page.