This is a one day workshop / seminar, specifically tailored to Educational establishments and is designed for lecturers, teachers, supply teachers, and tutors. The course will equip staff to recognise the indicators of aggression; how to deflect the focus of aggression; how to deal with an aggressive student and/or parents/guardians and visitors; how to gain the confidence of the aggressor; how to deflect aggression; and what rights and responsibilities are required by both parties under the law.

The course is classroom based and includes a significant physical intervention training, which requires working in a group and one to one. Presentation software is used, in addition to a number of questionnaires; and notes are provided for future reference.  A Certificate of Attendance is presented to all participants, and attendees are requested to complete a feedback form on completion of the course, in order that we can continue to improve our workshops and courses.  Role play is utilised extensively, on order to provide a realistic situation for each member of staff to deal with, and to ensure that each of the theoretical scenarios are practiced in a simulated situation has an immediate practical benefits to the participants.

│ Clients │

What Triggers Aggressive Behaviour

Indicators of Aggression and Stress

Body Language and Personal Space

The Language of Aggression

Confrontation Management

Tactics for Dealing with Aggressive Behaviour

Dealing With the Aggressive Student

Gaining and Maintaining Respect

Diversion and Deflection of Aggressive Focus The Special Relationship Between the Student and Teacher.

The Special Relationship Between the Student and Teacher.

The Law

Breakaway and Escape Techniques