Nurses and Midwives
Caring for Others
This is a one day workshop / seminar, specifically tailored to Nurses and Midwives, whether working in a hospital, community or where the position takes them into other peoples homes. The incidence of verbal and physical attacks is rising (RCB 2007 report), and nursing Nursing staff has a need to understand the dynamics involved and how to deal with a deteriorating situation. The seminar is designed to equip nursing staff to recognise the indicators of aggression, how to deflect the focus of aggression, how to deal with an aggressive client/patient, how to gain the confidence of the aggressor, how the use of drugs may effect the behaviour of the aggressor, and what rights and responsibilities are required by both parties under the law
The Seminar
Includes the following modules:
- Personal Safety:
Outline of Personal Safety
and description of the session - Assessing the Risks:
What dangers arise;
Areas of risk;
Identifying risky behaviour - Understanding Aggression:
Identifying the signs of aggression;
Triggers to aggression;
How to deal with the aggressor;
Personal Space - Conflict Management:
Using language, body language
and deflection to manage potential
and actual conflicts - Dealing with Potentially Dangerous Situations:
Utilising Life Skills to deal with aggressive
and violent behaviour;
Drugs, Illness and Effects on Conduct - Planning Personal Safety:
How to mitigate risk;
Look for potential solutions - Working Safe:
What risk factors to look out for
when working alone;
How to deal with situations that
arise outside of the office;
Dealing with people in
their own homes - Travel Safe:
Public Transport; Taxi’s; Car - Self Defence and the Law:
Your rights;
what constitutes acceptable
Self Defence actions;
what you can do legally
to ensure that you are safe - Physical Intervention:
How to deal with an attack;
Breakaway techniques
This is a one day workshop / seminar, specifically tailored to Nurses and Midwives, whether working in a hospital, community or where the position takes them into other peoples homes. The incidence of verbal and physical attacks is rising (RCB 2007 report), and nursing staff have a need to understand the dynamics involved and how to deal with a deteriorating situation. The seminar is designed to equip nursing staff to recognise the indicators of aggression, how to deflect the focus of aggression, how to deal with an aggressive client/patient, how to gain the confidence of the aggressor, how the use of drugs may effect the behaviour of the aggressor, and what rights and responsibilities are required by both parties under the law.
This seminar is appropriate to all those in the Nursing Profession and Midwifery, Care staff, Doctors, Community Care staff, and Medical Workers, in both the NHS and the Private Sector.
The course is classroom based and may include significant physical intervention training, which requires working in a group and one to one. Presentation software is used, and notes are provided for future reference.
Attendees are requested to complete a feedback form on completion of the course, in order that we can continue to improve our workshops and courses. Role play is utilised extensively, on order to provide a realistic situation for each member of staff to deal with, and to ensure that each of the theoretical scenarios are practiced in a simulated situation has an immediate practical benefits to the participants.
There are sections dedicated to Lone Working, attending a client's home, dealing with the risks, and how to escape should an attack occur. An additional module can provided covering Drugs, Illness and Effects on client Conduct.
The course is available with or without physical intervention training, as required, in order to fit in with Risk Management Policy.
The Seminar is available with or without the Physical Intervention Module.
For more information, or to book a Personal Safety Training Seminar, please contact us on 01279 419427, or email from our contact page.