Corporate Personal Safety Training
Care Homes and Warden Assisted Living
A recent survey show that among 747 people living independently, who were placed in care facilities, 42 were involved in 79 different incidents in which the police were called to assist with attacks on staff.
Drugs and dementia can affect the behaviour of patients. By learning the signals, signs and symptoms of aggression, this can often be pre-empted, saving staff and clients from trauma.
Many drugs can affect residents behaviour, and dementia has been shown to be a factor in a number of work related incidents. By understanding the risk factors, and taking early action staff can reduce the risk of injury to both service providers and service users.
Personal Safety for Care Home Staff and Wardens in a Residential Setting
Education
State and Private schools have suffered abusive and violent behaviour. One third of all teachers in the UK have faced physical aggression from pupils, a survey for the Association of Teachers and Lecturers suggests. Verbal insults and threats had been experienced by 61% of teachers and 34% had been subjected to physical aggression. There have been attacks reported on non- teaching staff working in schools including cleaners, reception staff and school restaurant workers by both children and parents.
Teachers, Lecturers, Tutors and Teaching Assistants should all be aware of how to predict the possibility of violence with a course designed to ensure that staff and coworkers are prepared.
Groups and Organisations
Community Centres have been the site of numerous acts of aggression. According to the UK Government, workers in this sector are at a significantly increased risk of violent and abusive behaviour.
Personal Safety Training provide a specific seminar enabling Community Centre staff to respond to difficult situations with a greater degree of confidence and expertise. There are many situations in which Community Centre staff may have to deal with difficult members of the public - this Seminar will give staff the tools they need to handle confrontation.
Personal Safety for Groups and Community Facilities Management
Leisure Industry
Private health club membership in the UK is around 3.38 million while public leisure centre membership came to 2.46 million, making a total of 5.8 million members. Reported incidents involving violence, abuse and threatening behaviour has been rising steadily.
Steroid abuse and the consequent behavioural changes to those who utilise these and other drugs to enhance training and performance has bee a rising trend in violent attacks on staff and leisure facility users in the UK in recent years.
Leisure service workers have a high risk of assault with over 99,000 documented cases in 2009.
Nursing and Midwifery
The Royal College of Nursing (RCN) states that one third of community nurses working alone have been assaulted or harassed in the last two years. This occurs both in the NHS and in Private Medical facilities. With appropriate training the incidence of violent behaviour can be reduced.
Nurse and Midwives are at the front line of dealing with patients and visitors, and whilst most medical facilities have adequate security coverage, this seminar is designed to show medical personnel how to deal with difficult and challenging behaviour before the necessity of calling for security personnel is required.
Professional Services
Solicitors and Barristers deal with many aspects of the Law; Criminal, Family, Neighbour Disputes, Business Partnership Breakup and Divorce. Due to the nature of the work, these can result in violence, both between the parties and, as is sometimes the case, against the lawyer too!
The risks to Personal Safety are obvious in some cases, however an understanding of the signs and symptoms of aggression will help to protect vital workers.
The importance of taking precautions cannot be stressed enough. Find out how to prepare for the worst case scenario.
Retail
Shop workers have been injured, some very seriously, in what have started as seemingly innocuous incidents. Retail workers are particularly vulnerable due to the way they interface with the General Public.
Shop staff have been the subject of attacks by disgruntled customers, troublemakers and shoplifters. Incidents have been recorded in most urban areas of the UK, and out of town shopping centres and retails parks have been identified as increasingly at risk.
Learn how to deal with these situations, and keep the risk of injury low.
Schools
Linking with Citizenship and Personal Development and Personal Wellbeing courses, Personal Safety Training for Students is a short seminar specifically designed with secondary school year 10/11, college and university students in mind.
The course covers a diverse range of Personal Safety advice and contains specific modules covering personal safety on transport, going out, assertiveness and aggression. Many schools and students have benefitted form this very useful seminar, the content is presented very straightforwardly, and students are encouraged to contribute and ask pertinent questions.
Service Industry
Receptionists can be particularly vulnerable due to the constant interface with the general public. Training can assist by improving the individuals confidence in identifying and controlling a potentially violent situation.
Attacks have been recorded in Fast Food Restaurants, Information Desks at Shopping Centres and even at Citizens Advice Bureaux. Staff should be aware of the possibility of confrontational behaviour and know how to deal with a potentially difficult and challenging situation
Any Worker dealing with the general public may be at risk, Personal Safety Training can can provide the tools enabling staff to remain safe and secure.
Transport Industry
From Minicab & Taxi Drivers to Delivery Drivers, from Bus Coach & Train staff to Truck & Van Drivers, all have been involved in violent incidents varying from minor incidents to Road Rage, Assault and Robbery.
The carriage of High Value items and / carrying cash can be a temptation for the thief. It should be bourne in mind that criminals will do whatever is necessary to remain free and will assault anyone who gets in the way. Learn strategies for remaining safe in these circumstances.
Many companies provide Personal Safety training for drivers, as this increases awareness, reduces the the incidence of attacks and increases productivity.