Nurses and Midwives
Caring for Others
This is a one day workshop / seminar, specifically tailored to Nurses and Midwives, whether working in a hospital, community or where the position takes them into other peoples homes. The incidence of verbal and physical attacks is rising (RCB 2007 report), and nursing Nursing staff has a need to understand the dynamics involved and how to deal with a deteriorating situation. The seminar is designed to equip nursing staff to recognise the indicators of aggression, how to deflect the focus of aggression, how to deal with an aggressive client/patient, how to gain the confidence of the aggressor, how the use of drugs may effect the behaviour of the aggressor, and what rights and responsibilities are required by both parties under the law
The Seminar
Includes the following modules:
- Assessing the Risks
What dangers arise
Areas of risk
Identifying risky behaviour - Understanding Aggression
Identifying the signs of aggression
Triggers to aggression
How to deal with the aggressor
Personal Space - Conflict Management:
Using language, body language
and deflection to manage potential
and actual conflicts - Dealing with Potentially
Dangerous Situations:
Utilising Life Skills to deal with
aggressive and violent behaviour
Drugs, Illness and Effects on Conduct - Planning Personal Safety:
How to mitigate risk
Look for potential solutions - Working Safe
What risk factors to look out for
when working alone
How to deal with situations that
arise outside of the office
Dealing with people in
their own homes - Travel Safe
Public Transport; Taxi’s; Car - Self Defence and the Law
Your rights
what constitutes acceptable
Self Defence actions
what you can do legally
to ensure that you are safe - Physical Intervention:
How to deal with an attack
Breakaway techniques
This is a one day workshop / seminar, specifically tailored to Nurses and Midwives, whether working in a hospital, community or where the position takes them into other peoples homes. The incidence of verbal and physical attacks is rising (RCB 2007 report), and nursing staff have a need to understand the dynamics involved and how to deal with a deteriorating situation. The seminar is designed to equip nursing staff to recognise the indicators of aggression, how to deflect the focus of aggression, how to deal with an aggressive client/patient, how to gain the confidence of the aggressor, how the use of drugs may effect the behaviour of the aggressor, and what rights and responsibilities are required by both parties under the law.
This seminar is appropriate to all those in the Nursing Profession and Midwifery, Care staff, Doctors, Community Care staff, and Medical Workers, in both the NHS and the Private Sector.
The course is classroom based and may include significant physical intervention training, which requires working in a group and one to one. Presentation software is used, and notes are provided for future reference.
Attendees are requested to complete a feedback form on completion of the course, in order that we can continue to improve our workshops and courses. Role play is utilised extensively, on order to provide a realistic situation for each member of staff to deal with, and to ensure that each of the theoretical scenarios are practiced in a simulated situation has an immediate practical benefits to the participants.
There are sections dedicated to Lone Working, attending a client's home, dealing with the risks, and how to escape should an attack occur. An additional module can provided covering Drugs, Illness and Effects on client Conduct.
The course is available with or without physical intervention training, as required, in order to fit in with Risk Management Policy.
The Seminar is available with or without the Physical Intervention Module.
A Certificate of Attendance is presented to all participants, and attendees are requested to complete a feedback form on completion of the course, in order that we can continue to improve our
workshops and courses.
For more information, or to book a Personal Safety Training Seminar, please contact us on 01279 419427, or email from our contact page.