Leaders in the Field
Personal Safety Training In the Leisure Industry
Personal-Safety-Training.com is the leading provider of Personal Safety Training to the Leisure Industry in the U.K. With over 30 specialist courses provided to Large and Small Businesses of all types; Local and National Government; Health Trusts; Non Government Organisations (NGO's); Charities; Health Trusts; the National Health Service; Professional Partnerships (Law Firms, Architects) and Education Establishments (Schools and Colleges). Courses are bespoke, and we request Job Descriptions to ensure relevance to the role.
Leading the way in Personal Safety Training for staff and management, Personal-Safety-Training.com has a team of dedicated, accredited professionals ready and able to provide your staff with the means to protect themselves in the modern environment.
Violent Behaviour.
Includes the following modules:
- What Triggers Aggressive
Behaviour - Indicators of Aggression
and Stress - Body Language and
Personal Space - The Language of Aggression
- Confrontation Management
- Tactics for Dealing with
Aggressive Behaviour - Diversion and Deflection
of Aggressive Focus - Drugs, Illness and Their Effects
on Conduct
(includes section on 'Roid Rage) - Duty of Care
- The Law
- Breakaway and Escape Techniques
Violent behaviour is on the increase (UK Government Home Office - Violent Crime Statistics), and this results in a climate of fear. Employees are unable to respond fully to the demands of the position, due to the anticipation of being attacked.
In the past, a great many individuals were trained in some type of self-defence; at school learning boxing or wrestling, at leisure with one of the many martial arts, and in the Armed Services through conscription with unarmed combat techniques being taught. Today, few schools teach any of the combat sports, conscription is no longer an issue, however, there are still many that seek to learn to protect themselves. Competitive combat sports are often chosen, however, the very fact that rules apply to the sport, renders much of the content useless for defending against a determined villain, an angry client who has lost control, or the workplace bully.
Work-related violence can have serious consequences for employers and employees. It may have damaging physical and psychological effects and victims can suffer from serious injury, anxiety and stress. The cost to employers can also be high, for example, through low staff morale and high staff turnover.
See British Crime Survey (HSE) Violence at Work Document summary.
So what is the solution?
The answer is training, in both managing the confrontation, and the consequences; whether physical or not.
In addition to the basic training we can provide ongoing training for staff and management, refresher courses, induction training and update courses (for instance to take account of changes in legislation). We can also assist in the preparation and implementation of Personal Risk Management Policies, Risk Assessments, and Training to provide Personal Safety across the board.
What Should the Employer Know?
Employers should know that under the Occupational Safety & Health Act 1970, it is the Moral, Economic and Legal responsibility of the employer to provide each and every employee with safe and secure conditions within which to work. The law clearly states that it is the duty of the employer to ensure that all employees work under conditions that are free from the threat of violence – whether from bullying in the workplace by colleagues - or by clientele or members of the public. The legal responsibility of this in the U.K. is the Health and Safety Executive, and Personal-Safety-Training.com has worked tirelessly to ensure that the courses provided meet the rigorous standards set by the Government.
For more information, or to book a Personal Safety Training Seminar, please contact us on 01279 419427, or email from our contact page.

